Refund policy

The customer has the right to withdraw from the purchase contract concluded with PHK. The right of withdrawal is applicable as long as the products are delivered within 14 days to a delivery service for return to PHK.

For returned products, the customer will receive a refund of the purchase price. Refund of the purchase price is guaranteed as long as PHK receives the product in ideal condition, i.e. complete with all accessories, labels and manuals, unused and undamaged at the following address: